Question 1

Are your pieces safe for sensitive skin?

Accepted Answer

Yes — skin safety is a design requirement, not an afterthought. Depending on the piece, we use implant-grade titanium (ASTM F136), Grade 23 titanium, or 316L surgical steel for posts and findings, and every item is nickel-free. Where a design uses gold-plated copper, we say so plainly on the product page. If your skin is highly reactive, look for the titanium pieces marked F136 or G23.

Question 2

How long will my order take to arrive?

Accepted Answer

Orders are processed within 1–2 business days and ship with tracking. US delivery typically takes 5–9 business days after dispatch. Complimentary US shipping is offered on orders over $75. You will receive a tracking link by email as soon as your parcel leaves us.

Question 3

What is your return policy?

Accepted Answer

Unworn pieces in their original Sanctum pouch can be returned within 30 days of delivery for a refund or exchange. For hygiene reasons, earrings must be unworn with seals intact. Write to andy@sanctumjewels.com with your order number and we will take care of it — we reply within 24 hours on business days.

Question 4

What do angel numbers mean?

Accepted Answer

Angel numbers are repeating number sequences — 111, 444, 1111 — that many people believe carry gentle messages: alignment, protection, a nudge to keep going. The meanings we share come from numerology and cultural tradition; they are offered as inspiration, not promises. The right number is simply the one that keeps finding you. Wear what resonates.

Question 5

Will my natural stone look exactly like the photo?

Accepted Answer

Not exactly — and that is the point. Natural stones vary in shade, veining, and inclusions from piece to piece, so no two are ever identical. We photograph honestly and select every stone by hand, but please expect your piece to be uniquely its own, like a fingerprint.

Question 6

Do you offer gift packaging?

Accepted Answer

Every order ships in a Sanctum pouch with an intention card — the small ritual note that explains the symbol and how to set your intention with it. It is ready to give as-is. Sending directly to someone? Add a note at checkout and we will tuck a handwritten message in with the order, no receipt prices inside.

Products

The Pale Planet – Moonstone Planet Bracelet, Celestial Bead Strand

The Seven Stack – 7-Piece Minimal Bangle Set, Mixed-Texture Stackable Bracelets

The Skyvault – F136 Titanium Star & Moon Flat-Back Nose Stud 10-Piece Set

The Star Sign – Zodiac Natural Stone Bracelet, Eight Planets Constellation Strand

The Stardust Moon – Crushed-Ice Star Moon Beaded Bracelet, Frosted Glass Strand

The Starfall – Four-Point Star Meteor Ring, CZ Geometric Stacking Band

The Starlit – Star and Moon Cuff Bracelet, Celestial Open Bangle in Gold or Silver

The Starpoints – Star & Moon Nose Stud Tops 10-Piece Set, Threadless

The Starstack – Star Bangle Set, 6-Piece Celestial Stack, Gold-Tone Open Cuffs

The Sunbloom – Sunflower Arm Cuff, Upper Arm Bangle with Spiral Tail in Gold or Silver

The Three Lights – Sun Moon Star Moonstone Necklace, Celestial Pendant

The Tidal Moon – Mother of Pearl Moon Phase Necklace, Beaded Strand

The Tideknot – Wave Knot Bangle Set, 3-Piece Twisted Stack in Gold or Silver

The Two Tides – Moonstone Obsidian Moon Phase Beaded Bracelet

The Winged Moon Set – Moth & Moon Phase Earrings and Open Ring Bundle

The Witch Knot – Four-Petal Wiccan Knot Moon Phase Ring, Vintage Titanium Steel Band

Before you ask.