Question 1

Are your pieces safe for sensitive skin?

Accepted Answer

Yes — skin safety is a design requirement, not an afterthought. Depending on the piece, we use implant-grade titanium (ASTM F136), Grade 23 titanium, or 316L surgical steel for posts and findings, and every item is nickel-free. Where a design uses gold-plated copper, we say so plainly on the product page. If your skin is highly reactive, look for the titanium pieces marked F136 or G23.

Question 2

How long will my order take to arrive?

Accepted Answer

Orders are processed within 1–2 business days and ship with tracking. US delivery typically takes 5–9 business days after dispatch. Complimentary US shipping is offered on orders over $75. You will receive a tracking link by email as soon as your parcel leaves us.

Question 3

What is your return policy?

Accepted Answer

Unworn pieces in their original Sanctum pouch can be returned within 30 days of delivery for a refund or exchange. For hygiene reasons, earrings must be unworn with seals intact. Write to andy@sanctumjewels.com with your order number and we will take care of it — we reply within 24 hours on business days.

Question 4

What do angel numbers mean?

Accepted Answer

Angel numbers are repeating number sequences — 111, 444, 1111 — that many people believe carry gentle messages: alignment, protection, a nudge to keep going. The meanings we share come from numerology and cultural tradition; they are offered as inspiration, not promises. The right number is simply the one that keeps finding you. Wear what resonates.

Question 5

Will my natural stone look exactly like the photo?

Accepted Answer

Not exactly — and that is the point. Natural stones vary in shade, veining, and inclusions from piece to piece, so no two are ever identical. We photograph honestly and select every stone by hand, but please expect your piece to be uniquely its own, like a fingerprint.

Question 6

Do you offer gift packaging?

Accepted Answer

Every order ships in a Sanctum pouch with an intention card — the small ritual note that explains the symbol and how to set your intention with it. It is ready to give as-is. Sending directly to someone? Add a note at checkout and we will tuck a handwritten message in with the order, no receipt prices inside.

Products

The Bedrock – Natural Stone Cuff Bracelet, Twisted Titanium Steel Bangle with Gemstone Ends

The Blue Hour – Moonstone Choker Necklace, Blue Sheen Pendant

The Crystal Crescent – Crescent Moon Crystal Earrings, Bohemian Moon Phase Dangles

The Dark Moon – Gothic Moon Phase Earrings, Black Moon Pentacle Dangles

The Daystar – Sun Ring with Moonstone, Titanium Steel Celestial Band, US 6-8

The Deep Breath – JUST BREATHE Lotus Ring, Engraved Mantra Adjustable Stainless Steel Ring

The Familiar – Moonstone Cat Open Ring, Adjustable Lunar Gemstone Band

The First Crescent – Minimalist Crescent Moon Ring, Stainless Steel Slim Lunar Band

The Five Moons – Moon Phase Bracelet, Lunar Crystal Beaded Bracelet

The Gothic Moon Set – Moon Dial Necklace, Dark Moon Earrings & Five Moons Bracelet Bundle

The Hollow Moon – Moon Phase Pentacle Ring, Adjustable Cutout Band

The Little Orbit – Planet Moon Necklace, Titanium Celestial Pendant

The Lunar Embrace – Moon Phase Moonstone Ring, Rainbow Moonstone Band

The Moon Dial – Gothic Moon Phase Necklace, Witchy Lunar Pendant

The Mooncycle – Moon Phase Cuff Bracelet, Lunar Cycle Stainless Steel Open Bangle

The Moonfall – Moonstone Drop Earrings, Labradorite Tassel Dangles

The Moonknot – Celtic Triquetra Moon Phase Earrings, Vintage Titanium Steel Knot Dangles

The Moonmoth – Luna Moth Moon Phase Earrings, Moonstone Dangles

The Moonphase – Moon Phase Healing Crystal Bracelet, Adjustable Braided Stone Strand

The Moonstar – G23/F136 Titanium Moon & Star Flat-Back Lip Stud, Internally Threaded

The Moonwater Set – Moonstone Necklace, Drop Earrings & Obsidian Bracelet Bundle

The Moonwell – F136 Titanium Moonstone Lip Stud Top, Threadless End

The Night Moth – Luna Moth Moon Phase Ring, Adjustable Open Band

The Nightfive – F136 Titanium Moon & Star Lip Stud 5-Piece Set, Celestial Pack

Before you ask.