Question 1

Are your pieces safe for sensitive skin?

Accepted Answer

Yes — skin safety is a design requirement, not an afterthought. Depending on the piece, we use implant-grade titanium (ASTM F136), Grade 23 titanium, or 316L surgical steel for posts and findings, and every item is nickel-free. Where a design uses gold-plated copper, we say so plainly on the product page. If your skin is highly reactive, look for the titanium pieces marked F136 or G23.

Question 2

How long will my order take to arrive?

Accepted Answer

Orders are processed within 1–2 business days and ship with tracking. US delivery typically takes 5–9 business days after dispatch. Complimentary US shipping is offered on orders over $75. You will receive a tracking link by email as soon as your parcel leaves us.

Question 3

What is your return policy?

Accepted Answer

Unworn pieces in their original Sanctum pouch can be returned within 30 days of delivery for a refund or exchange. For hygiene reasons, earrings must be unworn with seals intact. Write to andy@sanctumjewels.com with your order number and we will take care of it — we reply within 24 hours on business days.

Question 4

What do angel numbers mean?

Accepted Answer

Angel numbers are repeating number sequences — 111, 444, 1111 — that many people believe carry gentle messages: alignment, protection, a nudge to keep going. The meanings we share come from numerology and cultural tradition; they are offered as inspiration, not promises. The right number is simply the one that keeps finding you. Wear what resonates.

Question 5

Will my natural stone look exactly like the photo?

Accepted Answer

Not exactly — and that is the point. Natural stones vary in shade, veining, and inclusions from piece to piece, so no two are ever identical. We photograph honestly and select every stone by hand, but please expect your piece to be uniquely its own, like a fingerprint.

Question 6

Do you offer gift packaging?

Accepted Answer

Every order ships in a Sanctum pouch with an intention card — the small ritual note that explains the symbol and how to set your intention with it. It is ready to give as-is. Sending directly to someone? Add a note at checkout and we will tuck a handwritten message in with the order, no receipt prices inside.

Women

The Gothic Moon Set – Moon Dial Necklace, Dark Moon Earrings & Five Moons Bracelet Bundle

The Moonwater Set – Moonstone Necklace, Drop Earrings & Obsidian Bracelet Bundle

The Warding Eye Set – Evil Eye Necklace, Charm Bracelet & Twin Wards Earrings Bundle

The Winged Moon Set – Moth & Moon Phase Earrings and Open Ring Bundle

The Moonstar – G23/F136 Titanium Moon & Star Flat-Back Lip Stud, Internally Threaded

The Opal Duo – G23 Titanium Opal Lip Stud Tops Pair, Threaded Ends

The Monogram – F136 Titanium Emblem Lip Stud 4-Piece Set, Letter-Motif Labrets

The Nightfive – F136 Titanium Moon & Star Lip Stud 5-Piece Set, Celestial Pack

The Twin Opal – 316L Opal Lip Hoop Duo, Side-Set Seamless Ring Pair

The Tenclaw – F136 Titanium Claw-Set 5A CZ Lip Stud 10-Piece Set, Color Mix

The Fivefold – F136 Titanium Claw-Set CZ Horseshoe Lip Ring 5-Piece Set

The Clickvault – F136 Titanium Hinged Hoop 10-Piece Set, Clicker Lip Rings

The Horseshoe Vault – G23 Titanium Horseshoe Lip Ring 10-Piece Set, CBR Pack

The Colorshift – G23 Titanium Seamless Lip Hoop, Anodized Color Ring

The Sidegleam – F136 Titanium CZ Closed Ring, Side-Set Seamless Lip Hoop

The Brightseed – F136 Titanium 5A CZ Lip Stud Top, Threadless Push-Pin End

The Moonwell – F136 Titanium Moonstone Lip Stud Top, Threadless End

The Opal Crown – G23 Titanium Opal & CZ Lip Stud, Jeweled Labret

The Luckpetal – G23 Titanium Four-Leaf Clover Lip Stud 5-Piece Set, Threadless

The Skyvault – F136 Titanium Star & Moon Flat-Back Nose Stud 10-Piece Set

The Starvault – F136 Titanium Star Nose Stud Tops 15-Piece Set, Claw-Set CZ

The Bright Arch – F136 Titanium CZ Septum Hoop Duo, 16G Seamless Pair

The Jellydrop – F136 Titanium Jelly Opal Nose Stud Tops Duo, Threadless Pair

The Everyday Halo – G23 Titanium Hinged Nose Ring, Clicker Hoop in 4 Finishes

Before you ask.