Question 1

Are your pieces safe for sensitive skin?

Accepted Answer

Yes — skin safety is a design requirement, not an afterthought. Depending on the piece, we use implant-grade titanium (ASTM F136), Grade 23 titanium, or 316L surgical steel for posts and findings, and every item is nickel-free. Where a design uses gold-plated copper, we say so plainly on the product page. If your skin is highly reactive, look for the titanium pieces marked F136 or G23.

Question 2

How long will my order take to arrive?

Accepted Answer

Orders are processed within 1–2 business days and ship with tracking. US delivery typically takes 5–9 business days after dispatch. Complimentary US shipping is offered on orders over $75. You will receive a tracking link by email as soon as your parcel leaves us.

Question 3

What is your return policy?

Accepted Answer

Unworn pieces in their original Sanctum pouch can be returned within 30 days of delivery for a refund or exchange. For hygiene reasons, earrings must be unworn with seals intact. Write to andy@sanctumjewels.com with your order number and we will take care of it — we reply within 24 hours on business days.

Question 4

What do angel numbers mean?

Accepted Answer

Angel numbers are repeating number sequences — 111, 444, 1111 — that many people believe carry gentle messages: alignment, protection, a nudge to keep going. The meanings we share come from numerology and cultural tradition; they are offered as inspiration, not promises. The right number is simply the one that keeps finding you. Wear what resonates.

Question 5

Will my natural stone look exactly like the photo?

Accepted Answer

Not exactly — and that is the point. Natural stones vary in shade, veining, and inclusions from piece to piece, so no two are ever identical. We photograph honestly and select every stone by hand, but please expect your piece to be uniquely its own, like a fingerprint.

Question 6

Do you offer gift packaging?

Accepted Answer

Every order ships in a Sanctum pouch with an intention card — the small ritual note that explains the symbol and how to set your intention with it. It is ready to give as-is. Sending directly to someone? Add a note at checkout and we will tuck a handwritten message in with the order, no receipt prices inside.

Men

The Fivefold – F136 Titanium Claw-Set CZ Horseshoe Lip Ring 5-Piece Set

The Fangvault – F136 Titanium Spike & Flat-Back 20-Piece Set, Fang Labret Pack

The Quietfive – F136 Titanium Plain Hoop 5-Piece Set, Minimal Lip Rings

The Clickvault – F136 Titanium Hinged Hoop 10-Piece Set, Clicker Lip Rings

The Tenround – F136 Titanium Ball Labret 10-Piece Set, Basic Lip Stud Pack

The Horseshoe Vault – G23 Titanium Horseshoe Lip Ring 10-Piece Set, CBR Pack

The Colorshift – G23 Titanium Seamless Lip Hoop, Anodized Color Ring

The Bright Arch – F136 Titanium CZ Septum Hoop Duo, 16G Seamless Pair

The Tenfold Band – 316L BCR Nose Hoop 10-Piece Set, Men's Captive Ring Pack

The Everyday Halo – G23 Titanium Hinged Nose Ring, Clicker Hoop in 4 Finishes

The Plain Vow – F136 Titanium Seamless Hoop 5-Piece Set, Men's Minimal Rings

The Inner Gate – F136 Titanium Daith & Septum Ring, Implant-Grade Hinged Hoop

The Threefold – G23 Titanium Nose Ring 3-Piece Set, Horseshoe & CZ Stud Kit

The Full Circle – G23 Titanium Seamless Nose Hoop 10-Piece Set, Mixed Sizes

The Twincoil – 316L Double-Ring Septum Hoop, Twisted Surgical Steel Clicker

The Eleven Eleven – Angel Number Band Ring, 111-1111 Repeating Digit Stainless Steel Closed Band

The Sequence – Angel Number Open Ring, 111-999 Repeating Digit Adjustable Steel Band

The Manifest Number – Angel Number Steel Bracelet, 111-999 Repeating Digit Chain

The Sun Wheel – Tiger Eye Wheel-Bead Woven Bracelet, Hand-Braided Stone Strand

The Tiger's Eye Strand – Natural Stone Bead Bracelet, Tiger Eye and Obsidian

The Quiet Plate – Polished Steel ID Bar Bracelet, Minimal Curved Plate

The Anchor Stone – Tiger Eye Obsidian Bead Necklace, Men's Grounding Chain

The Chosen Number – Angel Number Necklace 000–999, Stainless Pendant

Before you ask.